📦 Orders and Shipping
Delivery time varies depending on your location and the shipping method selected. Generally, orders are processed in 1-2 business days. You can track your order here.
Once your order has been shipped, you will receive an email with your tracking number. You can enter your tracking number on our tracking page here.
Yes, we ship to several countries. Delivery times and costs may vary depending on the destination. See more details on our shipping page.
💳 Payments & Security
We accept credit and debit cards (Visa, Mastercard, American Express), PayPal and other secure payment methods.
Yes, we use SSL encryption technology to protect your data and ensure a secure shopping experience.
All payments are processed in USD, but you can view prices in your local currency depending on your device settings.
🔄 Returns and Exchanges
Yes, we accept returns and exchanges within 15 days of receiving your order, as long as the product is in its original condition. Check our return policy here.
If your order arrives in bad condition, contact us at gomymood@gmail.com with photos and videos of the product within 15 days of receipt and we will help you fix it or refund your money.
Refunds may take 1-2 business days to be reflected in your original payment method.
Other Questions
Orders can be cancelled within 12 hours of purchase. After that time, it may already be in the shipping process.
You can write to us at gomymood@gmail.com or through our contact form here.